Time Out New York Magazine App Reviews

I subscribed to this app in Nov. 2015. It worked just fine until the first 2016 edition was posted. The Dec 24 - 6 Jan 2016 edition now wants me to pay 99 cents for access. I havent found any link to their App development support either.

I usually do not get alerted when there is a new edition and most of the times I cannot even download the editions until they are too old

I bought one year subscription of digital issue. But almost 90% of every week issue are never available on time and more than 50% are available week later or more. And there is not contact available for customer help. So I cant claim my complain and the company also never had chance to realize what happen. It definitely need some improvement. I was so tired about this, so I even not check every week issue anymore...