Time Out New York Magazine App Reviews

I was initially unable to log in using the account number as described by grandwom below (10 digits). I emailed customer service and they said NOT to use any leading zeros, so my account number was only 7 digits. That worked and I am now able to log in. Also, as of today the current issue--which I just received in the mail yesterday--IS available, so perhaps they are getting their act together in terms of being up to date. Im changing my review from one stars to 4. (Only 4 because the app is still pretty basic, has no additional content.)

Its great to be able to download the magazine on my iPad. It would be great if I could suspend the paper delivery and only get digital.

Latest edition is not displaying in the browser. For a weekly magazine, shouldnt this be updated on the day if not a day/night early? Its Friday and the last mag came out Wednesday...

The app itself is fine, but it rarely makes the new issue available on-time. Often, the new issue wont be available to download to the app until the week it covers has nearly ended. This defeats the whole purpose of a currents events listing magazine. There is no excuse for this. The new issue should be available by the day before the time period it covers, and it shouldnt be a gamble from week to week as to whether that will happen. Support is basically nonexistent. Until this issue with magazine availability is permanently resolved, do not purchase a digital-only subscription to Time Out New York, because you will be disappointed and frustrated when you cant get the new issue.

App is fine except that it was really difficult to connect it to my subscription first time and now it keeps forgetting the fact and I have to re-submit info.

Terrible failed to download, full year sub. Rip off, will download monthly 4.99!!!

Issues are often only available after the date for which they are useful. I called the company and they took no responsibility. In fact, the woman I spoke to seemed utterly incompetent. The app works for a while and then starts sending issues late again. Meanwhile I am paying for out of date information. Since the articles are totally sophomoric, shallow, and idiotic, I buy the magazine only for calendar information and some reviews. The calendar isnt as complete as in the past. If I can find an alternative I will switch.

All it seems to be is a link to purchase magazine issues on line with pop ups.

The least eye-straining way to read the magazine is to flip phone horizontally. App designers, please ask for the necessary budget increase to make this app better; I worry about my eyesight.

App is plagued by an unimaginative design coupled with display issues on new iPhones - especially the 6 Plus. TONY - you can do better than this.

Great reads enjoy the commentaries very much

Signed up of a year in September. Unable to download latest issue. When I tried to use the link for help I got an invalid email. Called the support team who blamed it on apple. Called apple and after 30 min hold was told it was the app developers. Called time out support and they had no idea how to help. Only way to get this weeks issue was to pay for it agin. Great magazine but horrible at costumer service.

Like others, I purchased an annual subscription on iTunes store and have been unable to download latest issue. App asks for payment for the next issue. While the magazine content is useful, their app and support is HORRIBLE

I purchased a subscription and now they give it away for free. Trying to get in contact with them is useless. The magazine is excellent. Need a refund.

After they went FREE, they guaranteed a hard copy would continue to be mailed home to current subscribers. This has never happened.

Total waste of money. And I cant get my money back!! Even though I paid for a subscription I cant get my actual magazines. Horrible!!!

This app doesnt work. I signed up through iTunes, paid for a years subscription, but I only sometimes am able to download the weeks issue. And rarely on time. Sometimes the issue doesnt become available until after the week is over. Sometimes it says I have to pay for it even though I have a subscription. I have emailed them, and usually I get a "no one else is having this problem so its not our problem." I have had my subscription for 3 years and this has been constant. I declined to automatically renew my subscription, which ends in November, and now I cant download any issues (a month early). I love the magazine, but the app is a joke, and a complete waste of money.

You had out a print version free every Wednesday all over the city...but you want $1 for something you dont have to print....yea ok!

I strongly agree with all other negative reviews. I am never moved to write a review because I dont have the time and cant be bothered however this app is so frustrating that I was made to write how bad it was. Its crazy with the magazine its so popular and use around the world that they cant figure out how to develop an app.

Latest version removed access to my prior subscription. The magazine is now free and they charge more than what paper used to cost?Nonsense for a glorified pdf viewer within a hard to read app made of blue on dark gray text. Slow to load new issues. Needs a lot zooming and panning to read on iPhone.